- Use the sample submittal form with the lab name for all documentation.
- Clearly label all samples and larger packing bags/boxes. Ensure all numbers are unique.
- Pack samples in sequence.
- Submit multiple copies of documents (inside sample bags and on the outside) in case some are lost.
- Remember to write down your company contact information for easy communication with the lab in case of any problems.
- Contact the lab before dispatching the sample to let you know the special requirements, codes, and costs of each sample for the commercial invoice.
- For international dispatches: a letter to the relevant quarantine services with a description of the sampling location and material. Indicate any expectations of biologically hazardous material.
- For international submittal, include a commercial invoice for samples.
- Let the lab know your samples are on the way. Give them your tracking number.
- Consider using bar codes to make tracking more automated.
- Clear instructions for the laboratory: methods, contacts, special instructions, reference to quote, use laboratory codes to ensure there is no mix-up in methods.
Hazardous samples
Samples containing asbestos minerals, naturally occurring radioactive material (NORM), and/or high sulphide content are classified as hazardous. Please notify us when submitting any of these sample types or others that could pose a health or safety risk to ensure proper handling.
